First Aid Pitch Side Management

Cancellation Policy

When you book an appointment, you are holding a valuable space on our calendar that is no longer available to other patients. To be respectful of everyone, we require all patients to follow this policy without exception. If you know you will be unable to attend your appointment, please notify our clinic as soon as possible. A staff member will be happy to assist you. If cancellation is necessary, a minimum of 48 hours' notice is required, and this notice must be given during our clinic's operating hours. Our clinic is open Monday, Tuesday, and Thursday from 8:00 AM to 8:00 PM, and Saturday from 7:00 AM to 6:00 PM. Please note that cancellations within the 48-hour window must be made during these hours. We cannot accept cancellation messages on Sundays. This policy applies to every patient, and no exceptions will be made. Your advanced notice allows us to offer that appointment slot to another patient or reschedule your appointment. A 50% deposit is required for all bookings. If you fail to show up for your appointment or cancel late (less than 48 hours' notice), the full treatment price will be charged.

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